Effective Date: December 1, 2025
These Terms of Use ("Terms") govern your use of the website located at www.truwavesoftware.com (the "Site"), which is owned and operated by Truwave Software LLC ("Truwave," "we," "us," or "our").
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, do not use the Site.
Truwave provides the Site to you, subject to these Terms. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.
The Site is provided solely for the purpose of informing you about Truwave Software LLC, our SaaS products for the utility industry, and for allowing you to contact us for business inquiries. You may view, download, and print materials from the Site for your internal business purposes only.
You agree not to use the Site to:
Violate any applicable local, state, national, or international law or regulation.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Transmit any unsolicited or unauthorized advertising, promotional materials, or any other form of similar solicitation (spam).
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm Truwave or users of the Site or expose them to liability.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Truwave Software LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Truwave name, the Truwave logo, and all related names, product and service names, designs, and slogans are trademarks of Truwave Software LLC or its affiliates or licensors. You must not use such marks without the prior written permission of Truwave.
THE SITE AND ALL INFORMATION, CONTENT, AND MATERIALS CONTAINED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TRUWAVE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
TRUWAVE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
IN NO EVENT WILL TRUWAVE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
The Site may contain links to third-party websites or resources. These links are provided for your convenience only. Truwave has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Georgia without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal or state courts located in Fulton County, GA although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
We may terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms.
Questions about these Terms of Use should be sent to us at:
Truwave Software LLC Email legal@truwavesoftware.com